LazyTradie is an AI Booking System for Australian tradies. It answers your phone and SMS, quotes the job, books it, and drops it straight into ServiceM8. You never touch admin again.
Not a chatbot. A booking system that never sleeps.
It understands the job, books it, and updates your diary — while you're on the tools. Knows an emergency from a quote, and treats them differently. Just like you would.
Understands the jobReads what the customer actually needs — not canned, copy-paste replies.
Checks the diary and books itPicks a real, open time and puts the job straight into your system.
Knows an emergency from a quoteFast-tracks the urgent stuff, takes its time on the rest — just like you would.
Asks the right questionsFollows up like someone who actually knows the trade.
Takes real action, end to endNot "we'll get back to you" — it gets the job done and confirmed.
You just flipped it on. Here's the machine that runs underneath — the way a great office manager would, in seconds, around the clock.
STEP 01
Customer reaches out
They text or ring your number. No app, no form. It feels like texting you.
STEP 02
The AI understands
Reads the job, asks the right follow-ups, gives a ballpark price, works out urgency.
STEP 03
It books the slot
Checks your live ServiceM8 calendar, offers real open times, locks in the pick.
STEP 04
Everything syncs
Client, job and schedule in ServiceM8. Confirmations out. Invoice sends on completion.
The office you never wanted to run.
Every admin job that eats your evenings, handled automatically and on your terms.
LIVE
It knows what to book
Routine jobs book themselves. Big jobs wait for your yes. You set the line once.
Powerpoint installAuto-booked
Ceiling fan swapAuto-booked
Full house rewireWaiting on you
Switchboard upgradeWaiting on you
LIVE
Emergencies skip the queue
Safety-critical jobs escalate to you until you answer. No emergency sits in a queue.
Direct callSMS instantly
LIVE
Reschedules & cancellations sorted
Customer needs to move a job? The AI handles it — new time locked in, calendar updated, no calls to you. Cancellations 24hrs+ out are automatic. Under 24 hours, you get a heads up.
LIVE
Answers the phone too
Miss a call up a ladder and the AI picks up, talks like a person, and books the job.
LIVE
Always on
Nights, weekends, smoko. No sick days. No Super contributions.
LIVE
ServiceM8, synced live
Clients, jobs, schedules and invoices land in your ServiceM8 the moment they happen. Open the app and it's already done.
LIVE
Invoices itself
Job marked done, invoice goes out. You get paid faster without lifting a finger.
Being lazy is the business model.
Every hour spent texting quotes back is an hour off the tools. LazyTradie hands those hours back, and the jobs keep landing while you're up a ladder.
$0B
Australia's construction industry
$0B+
In jobs managed on ServiceM8
24/7
Always answering
<0s
Average reply time
The stuff tradies actually ask.
No. They reach you the way they always have — a normal text or a phone call — and it just gets answered instantly. SMS works on any phone, so even older customers never slip through.
You set the line. Routine jobs book automatically; anything bigger waits for a simple yes or no from you before it's confirmed. You're always in control of the jobs that matter.
LazyTradie syncs live with ServiceM8 today — clients, jobs, schedules and invoices. SimPro and other major trade CRMs are on the way.
Yes. A customer can text you on plain SMS and LazyTradie answers and books them — no app, no smartphone needed. It also handles your website chat and answers the phone with an AI voice booking agent. Every channel, one system.
Yep. Every plan comes with a free basic website, and the Pro option adds local SEO and a custom domain so customers find you first when they Google a tradie nearby. We sort the lot — and an AI agent lives on it to book visitors in.
Safety-critical jobs skip the normal flow. It collects the details immediately, transfers the call directly to you, and fires an SMS instantly — so no emergency sits unanswered.
Yeah. If a customer needs to move or cancel, the AI handles it without bothering you. It checks your live calendar, offers new times, and locks in the change. Cancellations more than 24 hours before the appointment are processed automatically — under 24 hours, you get a notification so you're always across it.
Plans start at $500/mo for SMS & web chat booking, and $1,000/mo for the full system — AI call booking agent, website chat agent, emergency dispatch and auto invoicing. Bigger teams can talk to us for a custom setup. No lock-in, cancel anytime.
Yes. Your data and your customers' details are handled in line with our privacy policy, including how call and message data is processed.
Built by tradies' people, for tradies.
LazyTradie started with a simple frustration: good tradies losing good jobs because they couldn't get to the phone. You're up a ladder, under a house, or driving between jobs — and every missed call is money walking out the door to the next bloke who picked up.
So we built the booking system you'd hire if you had the time and the desk space: one that answers every customer on SMS, your website and the phone, works out the job, and books it straight into your calendar. No app for your customers. No admin for you. Just more booked work and earlier knock-offs.
We're Melbourne-based, we work with the tools you already use like ServiceM8, and we're here to make running the business the easy part.
Stop missing jobs. Start knocking off early.
LazyTradie answers every customer, books the work, and keeps your diary full — while you stay on the tools.